1. Overview
AusPunter respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use AusPunter.
We aim to handle personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
2. Information We Collect
We may collect information you provide directly, including:
- Account details such as email address, password hash, display name, timezone, and profile preferences.
- Authentication information such as sessions, email verification status, password reset tokens, and passkey registration data if you choose to use passkeys.
- Communications you send to us, including support requests, feedback, and operational enquiries.
We may also collect information automatically when you use the service, including:
- Device and browser information.
- IP address, request logs, pages viewed, timestamps, and referring URLs.
- Usage information about features you use, preferences you set, and interactions with predictions or fixtures.
- Cookies and similar technologies needed for authentication, security, preferences, analytics, and advertising where enabled.
3. How We Use Information
We use personal information to:
- Provide, secure, maintain, and improve AusPunter.
- Create and manage accounts, sessions, verification, password resets, and passkeys.
- Show relevant fixtures, results, rankings, predictions, preferences, and product features.
- Send service emails such as verification, password reset, and security notices.
- Monitor reliability, diagnose bugs, prevent abuse, detect security issues, and protect users.
- Understand product usage and improve the service.
- Display or measure advertising if advertising is enabled.
- Comply with legal obligations and enforce our Terms of Service.
4. Disclosure of Information
We may disclose personal information to:
- Service providers who help us operate AusPunter, such as hosting, email delivery, analytics, logging, security, and support providers.
- Advertising or measurement partners if advertising is enabled.
- Professional advisers, insurers, regulators, law enforcement, courts, or government agencies where required or appropriate.
- A purchaser or successor if AusPunter is involved in a merger, acquisition, asset sale, restructure, or similar transaction.
We do not sell your personal information.
5. Cookies and Similar Technologies
AusPunter uses cookies and similar technologies for authentication, security, preferences, product operation, and performance. If advertising is enabled, advertising partners may use cookies or similar technologies to measure and deliver ads.
You can control cookies in your browser settings, but disabling some cookies may stop parts of the service from working.
6. Data Security
We use technical and organisational measures designed to protect personal information, including encrypted transport, access controls, authentication protections, and operational monitoring. No internet service can be guaranteed to be completely secure.
7. Data Retention
We keep personal information for as long as needed to provide the service, maintain security, comply with legal obligations, resolve disputes, keep backups, and enforce agreements. If you request account deletion, we will delete or de-identify personal information where reasonably possible, subject to legal, security, backup, and legitimate operational requirements.
8. Overseas Processing
Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and protect information consistently with this Privacy Policy.
9. Access, Correction, and Complaints
You may request access to, or correction of, personal information we hold about you. You may also contact us if you have a privacy complaint.
We will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
- OAIC: oaic.gov.au
- Phone: 1300 363 992
10. Children
AusPunter is intended for users aged 18 and over. We do not knowingly collect personal information from children under 18.
11. Third-Party Links
AusPunter may link to third-party websites or services. We are not responsible for their privacy practices, content, or security. You should read their privacy policies before using them.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be posted on this page with the last updated date.
13. Contact
Questions, access requests, correction requests, or privacy complaints can be sent to privacy@auspunter.com.